Questionnaire
 
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1. Why did you use Allscot Finance’s services for your new loan or mortgage?

2. Did we manage to meet or even exceed your expectations?

3. If we did not, what do you think we could have done better?

4. What did you think of our lender’s service, did it meet or even exceed your expectations?

5. If they did not, what could they have done better?

6. Was there an individual member of staff who gave you a level of service that you feel should be brought to our attention?

7. Would you be happy to use our services again and would you be happy to refer a friend or family member to use our services?

8. Would you like some information regarding mortgages, re-mortgages, home contents and buildings insurance or payment protection insurance?

   
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